Advanced features in theGuard! Service Management Center 6.4 allow the efficient simulation of user behavior Walldorf, 29 July 2010 the REALTECH AG, software manufacturer with a focus on business process and IT services management and SAP specialized consulting company, provides a new version of the theGuard! Service Management Center. The complete package for comprehensive IT management was completed in many areas: extension in the end-to-end monitoring of process chains are new. With the new plug & play GUI applications end-to-end monitoring can robots be simplify. In just a few steps you can set an instance that simulates the application behaviour of the user. So the performance of important processes from the user’s perspective can be monitored continuously. The collected data are incorporated into the business process or business-service-management and enable the complete monitoring of a business process. Both infrastructure and application performance can then Evaluates availability analysis of business processes.
The plug & play GUI is preconfigured appliances that must be set up as application user robots. Forgotten extensive, local configuration settings, such as, for example, screen resolution per application. This allows a fast installation and integration in the process monitoring. Multiple distributed appliances can be managed centrally reduces the administrative overhead to a minimum. The GUI are available for customers who want to install the end-to-end monitoring on your own hardware, robot as a pure software solution. TheGuard the complete package! Service Management Center 6.4 is available since July 1, 2010.